Table of Contents
Introduction
Welcome. This Privacy Policy explains how our mobile application ("App", "we", "us", or "our") collects, uses, stores, and protects your personal information when you use our image-to-PDF conversion service.
We are committed to protecting your privacy. This policy is written in plain language so you clearly understand what data we handle and why — no confusing legal jargon.
📌 Your content is yours. You retain full ownership of all images you upload and all PDF files you generate. We only handle your files to deliver the service you requested.
By using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the App and uninstall it.
Information We Collect
We only collect information that is necessary to provide and improve the service. Here is a clear breakdown:
Images you upload for conversion and the resulting PDF files you generate.
Device type, operating system version, unique device identifiers, and mobile network information.
App interactions, features used, crash reports, and performance diagnostics.
IP addresses, access timestamps, error logs, and app session data for debugging purposes.
What We Do NOT Collect
- We do not collect your name, email address, or any account credentials (no login is required).
- We do not access your contacts, microphone, camera (beyond what you explicitly share), or location data.
- We do not track you across other apps or websites.
- We do not sell your personal data to any third party.
How We Use Your Information
We use the information we collect for the following purposes only:
- Core functionality: To process your uploaded images and convert them into PDF files.
- Temporary file handling: To temporarily store files in memory or cloud infrastructure during active processing.
- Performance monitoring: To identify bugs, crashes, and performance issues so we can fix them quickly.
- App improvement: To analyze aggregated, anonymous usage patterns and improve features.
- Legal compliance: To meet our legal obligations under applicable laws.
✅ No advertising. No profiling. No data brokering. Your data is never used to target you with advertisements or to build a profile of you for commercial purposes.
Data Storage & Security
Temporary vs. Permanent Storage
We want to be transparent about how your files are stored:
- Images you upload are processed temporarily. They are held in secure cloud storage only for the duration of the conversion process and are automatically deleted once the PDF has been generated and delivered to your device.
- Generated PDF files are saved locally on your device. We do not retain copies of your completed PDF files on our servers after the conversion is complete.
- Temporary cloud storage is used solely for processing. Files are purged promptly — typically within minutes of processing completion.
Security Measures
We take the protection of your data seriously and implement the following safeguards:
- 🔐 Encryption in transit: All data transferred between your device and our servers is encrypted using TLS (Transport Layer Security).
- 🔒 Encryption at rest: Files stored temporarily in cloud infrastructure are encrypted using industry-standard AES-256 encryption.
- 🛡️ Access controls: Only authorized systems involved in the processing pipeline can access your files. No human staff can view your images or documents.
- 🔍 Regular audits: We regularly review our security practices and update them to address emerging threats.
⚠️ Important: While we implement robust security measures, no method of electronic transmission or storage is 100% secure. We encourage you to avoid uploading images containing highly sensitive personal or financial information.
Third-Party Services
To deliver the App's functionality, we use trusted third-party service providers. These providers are carefully selected and are contractually obligated to handle your data securely and in accordance with applicable privacy laws.
Cloud Storage & Infrastructure
We may use services such as Google Firebase (Firebase Storage, Firebase Analytics) or similar cloud platforms to handle file processing and temporary storage. These services operate under their own privacy policies and security certifications (e.g., ISO 27001, SOC 2).
Analytics & Crash Reporting
We may use analytics tools to understand how the App is used and to detect technical issues. These tools collect anonymized, aggregated data only — they do not receive your images or PDF files.
PDF Processing Libraries
PDF generation is performed using on-device or server-side libraries. Any server-side processing is conducted within our controlled infrastructure and is covered by the security measures described in Section 4.
🔗 Third-party data sharing: We do not sell, rent, or trade your personal information with third parties for their commercial purposes. Third-party providers only receive data strictly necessary to perform their services on our behalf.
Your Rights (GDPR — EU/EEA Users)
If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):
How to Exercise Your Rights
To exercise any of the above rights, please contact us through the support channel available within the App. We will respond to your request within 30 days in accordance with GDPR requirements.
You also have the right to lodge a complaint with your local Data Protection Authority (DPA) if you believe we have not handled your data appropriately.
Legal Basis for Processing
We process your data based on the following legal grounds:
- Contractual necessity: Processing your images to provide the PDF conversion service you requested.
- Legitimate interests: Maintaining the security of the App and improving its performance.
- Legal obligation: Complying with applicable laws and regulations.
California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information:
Your CCPA Rights
- Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and any third parties with whom it is shared.
- Right to Delete: You have the right to request deletion of personal information we have collected, subject to certain exceptions required by law.
- Right to Opt-Out of Sale: We do not sell your personal information. Therefore, no opt-out mechanism for sale is applicable.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. You will receive the same quality of service regardless of whether you make a privacy request.
Categories of Information Collected (CCPA Disclosure)
- Identifiers: Device identifiers and IP addresses (collected automatically).
- Commercial information: Not collected.
- Internet or other electronic network activity: App usage data and interaction logs.
- Geolocation data: Not collected.
- Audio, visual, or similar information: Images you voluntarily upload for conversion (processed temporarily).
- Inferences: Not collected or used to build consumer profiles.
Submitting a CCPA Request
To submit a "Know" or "Delete" request, please use the support channel within the App. We will verify your identity and respond within 45 days. We may extend this period by an additional 45 days when reasonably necessary, with prior notice.
Data Retention Policy
We retain data only as long as necessary to fulfill the purposes described in this policy:
- Uploaded images: Automatically deleted from our servers within 24 hours of upload, or immediately after your PDF is successfully generated — whichever comes first.
- Generated PDFs: Not retained on our servers. The file is delivered to your device and removed from processing infrastructure promptly.
- Technical logs and usage data: Retained for up to 90 days for security monitoring and crash diagnostics, then permanently deleted.
- Anonymized analytics data: May be retained indefinitely as it cannot be used to identify you.
🕐 Short retention by design. Our system is built to minimize how long we hold your data. We do not archive your images or documents for any purpose beyond completing your conversion request.
Children's Privacy
This App is not directed at children under the age of 13 (or under 16 for users in the European Union, in accordance with GDPR).
We do not knowingly collect personal information from children under these ages. If we become aware that a child under the applicable minimum age has provided us with personal information, we will take immediate steps to delete such information from our systems.
If you are a parent or guardian and believe your child has used this App or provided personal information, please contact us through the App's support channel so we can take appropriate action promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes, we will:
- Update the "Last updated" date at the top of this policy.
- Notify you through an in-app notice or prompt when you next open the App, if the changes are material.
We encourage you to review this policy periodically. Continued use of the App after any changes become effective constitutes your acceptance of the revised policy.
✅ We will never reduce your privacy rights without providing clear notice and, where required by law, obtaining your consent.